Collections
Student Financial Responsibility
All students are expected to view their student account online for recent activity and to pay any amount due by the due date. Failure to receive or read University email notifications, to access student account or other available information, or to read and comply with university regulations does not release students from their financial responsibility or the additional charges they incur.
Course Withdrawal
Students must officially drop course(s) by the established deadlines posted on the Registrar's Office website to qualify for a refund or removal of charges. Failure to attend class after registering does not release students from their obligation to pay the course tuition and fee charges assessed to their student account. Withdrawing from a course after the official add/drop deadline will not reduce tuition charges assessed for that course. Failure or refusal to pay does not release students from their financial responsibility for assessed tuition and fees.
The University Collections Area within Bursar Operations is responsible for collecting delinquent university receivable accounts for failure to meet financial obligations. These accounts may be charged an additional $55.00 late fee added to the account. A hold will also be placed on each account transferred to the University Collections Area.
This hold prohibits:
Future registrations
Email: ISU-Bursar@indstate.edu
Please include your University ID number, current mailing address and phone number in the body of your email.
Phone: 812-237-3511
Credit World Services
Phone: 1-800-844-4084
Email: cwshelp@creditworldservices.com
Website: https://creditworldservices.com/
General Revenue Corporation
Phone: 1-800-234-1472 (Option 1) -OR- 1-888-710-6818
Website: https://www.generalrevenue.com/ContentSite/