The Office of Student Support and Accountability (SSA) is dedicated to fostering a successful and thriving learning environment for all students at Indiana State University. We offer a comprehensive support system to encourage our students to achieve their academic and personal goals.

Supporting Our Students

At Indiana State University, we believe that every student deserves the opportunity to thrive academically, personally, and socially. The Office of Student Support and Accountability, under the Dean of Students, is committed to providing a safe, respectful campus environment. We provide guidance, resolve conflicts, and uphold community standards. Whether you’re navigating a challenge or seeking guidance, our office is here to support you with understanding and compassion. 

  • Student Support: Our experienced staff provides academic and personal coaching and resources for navigating challenges you might encounter. 
  • Conflict Resolution: We offer a safe and private space to resolve disputes constructively, promoting a respectful community. 
  • Conduct Accountability: We uphold the Code of Student Conduct by ensuring fair and transparent processes. 

We believe in empowering student growth and success. We are here to partner with our students, campus colleagues, community, and all key stakeholders to ensure a fulfilling and enriching Sycamore experience.

Advice for First-Generation Students 

When browsing Indiana State’s website, be sure to bookmark pages you’ll want to revisit quickly, especially those related to academics, support services, or deadlines. When sending emails, remember to: 

  • Start with a friendly greeting
  • Use complete sentences to clearly express your message
  • End with a courteous closing (like “Thank you” or “Best regards”) 

Most importantly, don’t hesitate to ask for help. Indiana State faculty and staff are here to support you! 

The Office of Student Support and Accountability oversees the Sycamore Support program at Indiana State University where we care for the overall well-being of our students.  We want to help students get the assistance, referrals, and answers they need to ensure success.  

Sycamore Support is a collaborative, campus-wide program that serves students when life happens.  All students, whether they live on or off campus (near and far), are welcome!

Family members, fellow students, faculty, staff, community members, and employers can make a referral to Sycamore Support.  Students may even refer themselves.

Please fill out the form here: Sycamore Support

Student Concerns

  • General
  • Financial Aid
  • University Processes
  • Where to…
    • Get Food
    • Go to Church/Synagogue/Mosque
    • Ride the Bus Route
  • Hike
  • Meet Friends
  • Join a Student Group/Organization

  • Utilize Student Counseling Center/Timley Care
  • Continued Counseling
  • Depression
  • Anxiety
  • Thoughts of Suicide, Attempts, Self-Harm
  • Homesickness
  • Feeling Lost (sometimes just feel sad)
  • Hopelessness

  • Tutoring Services
  • Accessibility and Advocacy Resources (AARO)
  • Time Management (videogames vs study time)
  • Study Tips
  • Oops, Interim Grades… (back on track)
  • Academic Support
  • Library Services
  • Buy Books/Course Codes

  • Personal Issues Occur
  • Death in Family/Friend
  • Illness/Medical Concern
  • Hospitalization
  • Family Crisis/Issue
  • Finances Change
  • New and Emerging Identity
  • New “Love” and Navigating Life
  • Balancing the Happy and the Challenging

  • Difficult Conversations are Hard (we can help)
  • Race/Religion/Politics/Sexual Orientation/Identity Navigation
    • Respect and Growth (Not Change)
  • Withdrawing from Relationships
  • Relationship Break-ups and Changes back Home
  • Roommate Conflicts
  • Faculty/Staff Conversations (we get they can be hard)
  • Just Sit Down and Talk

  • Check in on Student (wellness check)
  • Behavioral Concerns
  • Odd or Out of the Ordinary Behavior
    • 18-24 y.o. are at highest risk for mental health changes
  • Arrest or Hospitalization Due to Alcohol/Illegal Substance
  • Classroom Conflicts
  • Creepy, Uncomfortable, or Policy Violation
  • Educational Outcomes and Learning Opportunity
  • Safe Environment and Assessment